1. Provide information to customers, the purpose of which is to obtain information from customers.Use your sales tools to carefully prepare and strive to build deeper, richer processes.
2.Remember to focus on quality rather than quantity.Don't let quantitative metrics stop you from learning more about your customers.If you quickly discard the leads you've gathered, you'll miss out on a potential sale.
3.Have a plan for asking questions.Before you make a phone call, set a goal.To get customers to buy a product, understand their needs correctly.Prepare more questions, and when you ask a question, be clear about the purpose of the question.
4. Keep the conversation going.Good questions will lead to a conversation with the customer, and that conversation will lead to a deal.You should be responsive to their answers, reactions, and build customer relationships with them.If your questions are research-based, your client will feel as if they are being interrogated, so take the time to listen to the answers rather than thinking about what question you will ask next.
5. Don't use coercive questions.Avoid asking coercive questions and give the impression that you are "selling" your product.Remember you're helping customers buy -- not chasing them.
6. Speak clearly and concisely.A question can only be asked once.Don't use vague words and phrases.These vague words and expressions also don't give you a clear understanding of the customer.
7. After you ask a question, stay quiet and listen to their answers.Don't think about the next question you ask, and never discuss the profit margin of the product.
8. Help customers focus on answering questions.Use the terms "confirmation" and "explanation" to focus on a specific question and help the customer answer your question carefully, rather than peremptorily.