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呼叫中心外包,为什么客户拒绝了你的电话?

作者:上海电话销售外包    来源:上海电话营销外包    发布时间:2021-05-05 16:16    浏览量:
为什么客户有时候拒绝听你的电话
事实上给销售人员带来了重重阻力,因为它阻止了客户接听电话。
 
喧闹,客户即使不去连接宽带上网,他们的世界也已经被信息寒满了,没有时间接听电话获取新的信息,这样客户也会果得筋碰力尽,像一些销售一样,客户也习惯于迅速行动,并快速作出决定。接听电话了解新的信着他们不得不放慢脚步甚至停下来,这样做他们会感觉浪费时间,因们切断联系方式一关掉手机、终止介绍信息、避免他人的打扰。
 
职场压力。客户不希望在星期一工作。工作氛围和环境比较动荡,公司刚刚精简机构、截员,客户们经历了超负荷的工作从而身心疲惫,而且大部分时间处于心理恐慌状态。
 
隐私。最后,这可能是个人隐私的问题。客户希望的是个人的服务,并不希望其他人涉足,因此你拨打的电话就会不受人欢迎,被视为骚扰电话。

Why do clients sometimes refuse to listen to your calls

In fact, it creates a lot of resistance for salespeople because it prevents customers from answering the phone.

 

Noisy, even if customers don't connect to the broadband Internet, their world is flooded with information, they don't have time to answer the phone for new information, so customers are exhausted. Like some sales people, customers are used to moving quickly and making decisions quickly.Answering the phone to learn new messages they have to slow down or even stop, doing so they will feel like a waste of time, because they cut off contact, turn off their cell phones, terminate introductions, and avoid others' interruptions.

 

Workplace stress.The client doesn't want to work on Mondays.The working atmosphere and environment are quite turbulent. The company just downsized the organization and cut off the staff. The clients are tired physically and mentally after overloaded work, and they are in a state of psychological panic most of the time.

 

Privacy.In the end, it may be a matter of privacy.Clients expect personal service and don't want other people to get involved, so your call will be unwelcome and seen as nuisance calls.

 

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